They delivered my package to a wrong address and lost it. I called immediately to see if the could locate it, but without success.
The date and time they claim to have delivered package was false. My security agent reviewed the security cameras for said date and NO UPS delivery was made that day. I keep calling and they keep giving me tbe same lie...it is under investigation. Once the determine that the items are lost, they will contact the shipper, and shipper will contact me.
This is now almost a month and still no result.
Not a call, no attempt to resolve this issue. Both the shipper and UPS are trying to forget this and I WANT MY PACKAGE OR GIVE ME BACK MY MONEY!
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.