Not resolved

I ordered from old navy and never received my order. I noticed a ups slip scotch taped to the outside of my neighborhood association gate on the outside. After several days I went to see who it belonged to and realized it was my package. The notice sat there during several rain storms. Fedex and Ups trucks make deliveries here all the time and they all have a gate code.

To make matters worse the place for pick up was not in a great part of town. I followed the direction on the slip to the pick up place and realized UPS driver wrote the wrong address down. Finally found the location and my grandchildren were cussed out by a homeless man that apparently was either drunk or on drugs. Horrible experience and could have all been avoided had UPS down their job properly!!!!!

I have never had anything close to this happen with FedEx.

This isn't the first time ups has done this so I will make sure in the future never to order from a company that uses UPS to make a delivery.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

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