We shipped an expensive package on Dec 7th. It arrived at Clear Water Florida facility never to be heard from again.
We did have the pkg insured, but figured they will screw that up as wellWe have made multiple inquiries but get the same form letter response indicating they are researching and could take up to 8 days for an answer. Calling their customer service is a joke with 30+ minute hold times.
It has now been 20 days with still no response. We are still out $600 and a ruined Christmas thanks to the brown grinch
We will not be using UPS again and also not use on-line sites like Amazon that ship with UPS