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Update by user Dec 10, 2013

Overall I don't think I would mind as much if they at least had customer service let me know what was going on. And the fact that it was a gift and it will arrive after the occasion it was meant to given. Tonight :(

Original review posted by user Dec 09, 2013

Was expecting a packaged delivered on 12-07-2013, then I have to go and request my tracking number since it was not provided. All to find out " Due to local operation disruption, packages not unloaded from trailer, expect a one day business day delay." Was not notified of this so I waited,

my town, FL, United States 12/09/2013 9:12 A.M. Out For Delivery

12/09/2013 9:00 A.M. The package was left in a UPS facility

12/09/2013 6:05 A.M. Arrival Scan

Jacksonville, FL, United States 12/09/2013 12:59 A.M. Departure Scan

Jacksonville, FL, United States 12/08/2013 10:21 A.M. Arrival Scan

It is 9:34PM 12-09-2013 still no package, no notice, no nothing. I have tried calling the company but you get through to this automated system ask you a bunch useless questions all for it to transfer to and get the MESSAGE "DUE TO HIGH CALL VOLUME, WE ARE NOT ABLE TO ANSWER YOUR CALL" then you hear a "CLICK" and the call is ended. Their Chat has been down, and your not able to get a response over email either. So now I am just seeking a complete refund of the package they stole, and will never use them again. FILED A BBB, OFFICIAL COMPLAINT

Product or Service Mentioned: Ups Delivery Service.

Monetary Loss: $150.

Company wrote 0 private or public responses to the review from Dec 09, 2013.
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Omaha, Nebraska, United States #756412

I am getting the same exact run around and even took a days vacation time from work to be here to sign and their "disruption" is causing it to be delivered tomorrow when no one will be here. I have done everything I can including driving to the deliver center to pick it up and have gotten no where. UPS is a freaking joke!!

Richardson, Texas, United States #755686

2 day shipping is business days of which Sat & Sunday are not.

to Walt #755890

It was supposed to be delivered Friday the 6th if my math is correct 4+2=6

El Paso, Texas, United States #755532

Well join the club i was supposed to get a delivery today 12/9/13 and it was out for delivery at like 9:36 am all of a sudden i check it 15 min ago and it says it scheduled for tomorrow. no notice or anything. it just changed this is bad business

to Anonymous Brandon, Florida, United States #756120

yeah, mine was the same way

Richardson, Texas, United States #755494

You paid for Saturday Delivery?

to Walt Brandon, Florida, United States #755498

2 day shipping

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