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3.4
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I went to UPS Store for pick up my package because where I ordered they made a mistake on my Address, so probably was there in the store and I was talking to the guy and I give them the tracking's number and he misunderstood the Tracking and he was telling me is not moving, before that I checked in my home where was that package the guy didn't understand what I was saying make me go home Twice and Call UPS so unacceptable for Customer Service and slack of communication. They need to do a better job for keep up

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Let the company propose a solution.

I didn't like: Slack of communication.

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