UPS - Fraud investigation to further delay shipment for six weeks after delivery to an unknown address
I was watching the tracking information twice a day. There was an entry that stated that the package had been delivered and signed for by a person I do not know.
I live at an apartment but the note on the tracking details said that the package was left at the "dock". UPS customer service was useless. He would not answer any of my questions and demanded that I contact the sender. I called a local UPS store.
I had to call several times because the phone had a busy signal. When I finally got through, the lady was much nicer and she was apologetic in her inability to assist me. She said that a fraud investigation has been launched and that I will not get my package for at least six weeks.
I am truly amazed at the gross incompetence of UPS from the driver all the way up to customer service and administration. These people are proud of their stupidity and complete lack of common sense.
A driver drops the package wherever to be rid of it and gets a stooge to sign "BENS" on the documentation. I request that the package be delivered to the address on the package but instead it has to be withheld from me for six weeks while mentally retarded monkeys at UPS do a fraud investigation. If these people are too *** to read an address, how is it possible to do a fraud investigation?
This is the same logic as taking a dummy out of special ed and placing them in a class for Algebraic Topology. I am in awe of the ***.
Monetary Loss: $57.