Jersey Shore, Pennsylvania
Not resolved
1.0
Details
Customer service
Delivery Service
Turnaround Time
Value for money
0 comments

I do freelance work from my home, and my work is very time-sensitive with tight deadlines.A client (who is located two hours from my home) sent me a project "next-day delivery"; it went out on Thursday and I was surprised when it did not arrive on Friday.

When I tracked the parcel, I found out that it was scheduled for delivery on Monday. My contact with customer service was entirely unsatisfactory. All the representative did was restate my problem. "I understand your frustration.

Your package is scheduled for delivery on Monday." So, UPS charged my client overnight fees for four-day service?

Unbelievable.Next time I'll hire a goat.

This person wrote the review because of problem with delivery of ups next day delivery service from Ups. Reviewer claimed that he or she lost $100 and wants Ups to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ups for you to read. This information may help you with your purchase decision.

Had an Experience with Ups?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like