Not resolved

I ordered a package and according to UPS it was delivered....however, I have no package. When I spoke with the UPS shipping store, the SUPERVISOR was very adamant that, "I can get a picture of your packages sitting on your front porch.

I just need the system to update overnight and I will get you your image." I call back the following day and she describes an image that is at least a year old and it's not an image of my front porch, it's an image from Google maps. REALLY UPS. When I called her on it, she had the audacity to become combative. This is the location supervisor!

So I call the 800 number to file my complaint and they transfer me back to the location supervisor...the very lady I have who became combative. UPS gets an "F"

Monetary Loss: $129.

Company wrote 0 private or public responses to the review from Jun 10, 2014.
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