Tracking Tool
Turnaround Time

Received a delivery confirm message in my package tracking, even had a note from the driver stating it was left on the front porch, but no package. Asked all my neighbors and looked around house and yard, nothing.

Called and opened a lost or stolen package claim. 3 days later the package was delivered with a package addressed to a house a block away. What is the point of tracking and delivery notes if they aren't at all accurate or truthful?

I called UPS and told them I had someone else's package, but since it was listed as "delivered at front porch" they couldn't do anything. I drove it to the person's house and explained to them that UPS sucks.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Sep 30, 2015.
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