Singapore, Singapore
2 comments
Not resolved

I tracked my shipment. Informed me of early delivery on Saturday. I waited for the whole day. No delivery. Ended up, they rescheduled to original delivery to Monday.

When I called to make a complaint, the customer service was rude. The lady was reprimanding me over the phone and gave me an ultimatum. She gave her name as N** A***h.

Totally unbelievable level of service! The manager that called back was able to address my frustration slighter better. However, there was an undertone of denial in her utterances.

Finally, I have decided to arrange a pick up to end all my unpleasant experiences!

Review about: Package.

Review #512776 is a subjective opinion of a user.

PRODUCT OR SERVICE
Ups Pick Up Service
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Ups?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Dallas, Texas, United States #997856
Seriously?
It did not get to Singapore until Sunday.
How is anyone supposed to deliver it before it gets to Singapore?
su
Singapore, Singapore, Singapore #855736
Can't agree with you more. My item shipped from HK to SG on 8 Aug, still unable to reach me on 13/08. Called hot line and fuel up my anger actually. She says physical item in Taiwan though the web site is showing China. And due to typhoon in taiwan, cannot load on the plane. But seriously for 2 days in taiwan ?? so i checked the taiwan weather after call, found out that there is no typhoon. I called her back, she says no typhoon its heavy rain. what the *** that lying to me. 2 days heavy rain and cannot load my parcel on plane. Still don't know how to get my item deliver on time. (now waited 5days already)..

You May Also Like

"Such an inhumane unprofessional setvice. I used UPS to srnd a very important official and confidential letter. A simple one page document and it arrived ripped (torn), with a torn..." Read more
"Ridiculous delays in shipping, packaging that is clearly labeled "FRAGILE" on all sides of the box is NOT being taken note of, many packages arrive smashed. I have witnessed drivers..." Read more
"Ups is the WORST!! I sent my tv with them since i was moving to another state and i even pay the insurance that the UPS store sold me... so..." Read more
"UPS shows they left a package at my front door? It was left ON my truck hood, which was parked IN the street. Package was dirty like had..." Read more
"I recently started using the Suave professionals 2-n-1 product and within a few days I noticed my hair was falling out/breaking off at the scalp which caused it to itch...." Read more
"Signed up as invited via email, and proceeded to buy an expensive pair of boots (well above the required $50 min. purchase) but was refused the discount upon producing the..." Read more
"Ordered 1 GB Receiving 40 MB WTF!! Already contacted Consumer support, they told me to downgrade if I didn't like it. 100 words why !!! they just suck Dummy Text..." Read more
"Paid $1500 to have a bedroom set shipped to us from 1stopbedrooms.com and IT IS JUNK!!!!! Scratches and Digs throughout, defect in coloring (dark stain spots throughout), screws pulling out..." Read more