Ups - Failure to honour delivery advice
I tracked my shipment. Informed me of early delivery on Saturday. I waited for the whole day. No delivery. Ended up, they rescheduled to original delivery to Monday.
When I called to make a complaint, the customer service was rude. The lady was reprimanding me over the phone and gave me an ultimatum. She gave her name as N** A***h.
Totally unbelievable level of service! The manager that called back was able to address my frustration slighter better. However, there was an undertone of denial in her utterances.
Finally, I have decided to arrange a pick up to end all my unpleasant experiences!
Review about: Ups Pick Up Service.