Ups - Failed to deliver allergy baby milk 3 days in a row

1472 of 4078 Ups reviews

no reason why they kept taking parcel back to depot but they do, everyday.and no apologies.

so i have no allergy milk for my 4 month old twins so life is pretty nightmarish for me. i've called several times but they just don't care and keep saying we'll do it tomorrow. i'd never use them again. really they are the worst.

DHL are very good.

at one point they did suggest that i drive to the depot to pick up myself.but said i had to be there within an hour but as it was several miles from work there was literally no way i could do that.

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Customer service
Product or Service Quality
Turnaround Time

Reason of review:
Problem with delivery
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Baby Milk
Review category
review #549994

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1472 of 4078 Ups reviews

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