2 comments

I shipped 2 large boxes (one weighed 15lbs one weighed 25lbs). Inside the boxes were dolls & figurines.

I packed them tightly with lots of bubble wrap & newspaper. When the boxes arrived EVERY item inside the box was broken. How can they just toss boxes around like it was nothing -- I had fragile written all over the boxes, apparently that means nothing.

Not only did I lose out on the $27 shipping costs I also lost out on the money ($300) I was receiving for the items, obviously I'm not making someone pay for a bunch of broken stuff. I will NEVER use UPS again.

Monetary Loss: $327.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
ciperformance
Newbury Park, California, United States #764333

UPS is notorious for being the roughest on packages. Their claims department isn't much better.

Sorry you had to learn this the hard way! :(

Anonymous
Atlanta, Georgia, United States #745290

Newspaper IS NOT acceptable packing material. Packing tightly IS NOT the correct method.

All carriers have packing guidelines and they are all the same.

I am sorry your items got damaged, but unless they were packaged correctly it is not the fault of UPS. These guidelines can be found on each carriers website.

You May Also Like