I ordered a gift for my granddaughter for Christmas on December 11th; it was scheduled to be at my door by December 17th. As of December 21st it had not been delivered and I saw on the UPS site that it was now scheduled to be delivered by the 23rd.
So I changed my plans, delayed going out of town until the 23rd. When I called UPS I was given the excuse of the weather and a high volume of packages. I was not happy, but what could I do. Today, the 22nd, I checked the tracking again, and now UPS is saying they won't deliver until the 24th!!!
I can't delay my trip any longer. Since the site says my package is in San Antonio right now, and my destination is San Antonio, I called UPS to ask if someone could pick the package up in San Antonio. No, it's on the trailer for my area and cannot be picked up. Again, I was given the excuse of the weather and the high volume of packages.
Come on, even if the weather was an excuse originally, it has not been a problem since the first change of delivery date. And using the excuse of a high volume of packages is about as lame as you can get. It's friggin Christmas! Don't they plan on having a high volume of packages at Christmas?
If not, there's something seriously wrong with this company. Thanks, UPS, for screwing up our Christmas!