I stayed home from work to get an extremely important package. It contained documents I needed for an overseas work conference.
I was home all day, waiting right by the door. I live on the second floor, and my address label states just that. I checked the status online, and it said "delivery attempt made". When I looked, I found that was seven minutes earlier.
I went downstairs to the front door that leads to the foyer, and there was a "we missed you" notice stuck to the door! This driver never knocked, and never even went up the stairs. This isn't the first time this particular driver has done this. I realize that it is Friday, and everyone is in a rush to get the work day finished, but your driver made a bad choice, and because of that choice, and not receiving the documents I needed, I had to miss my flight!
My apartment building has cctv, and I WATCHED this driver go up to the front door, and immediately write out a slip.
He did not knock, and was there for less than 10 seconds. I want the number to human resources because I am going to file a complaint against this driver.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: I would like the driver reprimanded .