I ordered a Microsoft Surface 3 Pro with 2 day delivery from Microsoft.I needed this to present to 1300 teachers in my local school system - picking between Surface or iPad.
I spent an extra $9.99 to have delivery by Tuesday, July 29th and I was at home eagerly awaiting the delivery. The truck never drove by or stopped, and the tracking number said they attempted delivery at 7:42 - which was the time I was outside watering my grass! No trucks ever came by.
The driver wanted to go home early because UPS overworks their help....But at the detriment to customer service.
Review about: Ups Delivery Service.