Hedgesville, WV. My driver lied about one delivery saying he'd stopped by 3 times attempting to make a delivery. I complained that he'd come only twice and the 2nd time he failed to come at the time he said he would. I had to travel 40 miles to the nearest UPS distribution center to pick it up.
Next delivery, we're both home waiting for the delivery my wife sees the truck in the driveway and goes to the door to get the package. The driver left a note on the garage door saying no one was home. I was livid. He came the next day, we were both home all day. He left a message at the front door. Couldn't bother to ring the doorbell.
This guy is worthless. I will never use UPS again for anything. I have had to give up two subscription purchases now because of his incompetence. That would have been 8 deliveries a year without end.
Spoke with his supervisor and she never once said that she would look into or take care of the problem.
I guess UPS is now hiring the bottom of the USPS.
Monetary Loss: $600.