The Driver put in the system that we had moved and package sat in limbo for 3 days.This was a critical piece of collateral needed for a trade show and caused a lot of stress.
Talked with 4 different people over a 2 day period and got a different story every time. Someone decided to send the package to LA even though the address was clearly correct and in San Luis Obispo!! Their phone support was the worst!
Now I know why I will use FedEx whenever it is my option to do so.Pay attention UPS - this is what ruins your company's reputation.
More Review Details
- Reason of review:
- Problem with delivery
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Never recieved my package. UPS blames it on BabiesRus and that they should be held responsible. I spoke with a supervisor on the phone and he was basically an ***...."
- "Here's the video. I recommend sharing this to @UPS on Twitter http://youtu.be/zHOoJKNGfnk I have more video of the UPS driver arriving. I'm not sure what all I should do about this..."
- "after the death of my mother i decided to move back to newfoundland.i sold most of my pocessions only keeping 18 boxes in total.phoning several companies i decided u.p.s would..."
- " I ordered a set of four drinking glasses by Del Sol and they arrived with one glass broken. I feel that the appropriate packaging for glass was not applied..."
- "On November 19, 2015, I purchased two First Class, round trip tickets from Boston to Rome on Alitalia using the Capital One Rewards Travel website. The tickets were purchased..."
- "A COD customer, we requested gas when the tank became empty. The supply that usually lasts 2 mo., ran out after 3 weeks. Upon requesting delivery & happy to pay..."
- "This *** company is a scam. They take your *** money and make you jump through hoops to get it back. I put $280 on a reloadit card to send someone..."
- "Direct tv tech attached my satellite brackets on my roof with NAILS. I was selling my home located at 6828 Valley Lane in Leeds, Al. and the home inspector found..."
- "I love I love kickboxing hence the name :) it's like burning massive calories at a party, cause the music is pumping and you just have fun whilst working out...."