Not resolved

I waited all day for a delivery which required a signature. The UPS driver rang my doorbell and in the time which it took for me to cross my 600 square foot apartment, he disappeared.

I was told that he made a second attempt to deliver but I was here all day waiting. When I called your customer service line I spoke to a supervisor who was arrogant and unhelpful. Not even an apology. What is that all about?

I worked retail customer service (Nordstrom, Talbots, and Janie and Jack) for years and if I treated a customer that way I would have been reprimanded or fired.

Time for a little sensitivity training. No company is so big that some re-evaluation can be in order.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment