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a few weeks ago I had 3 boxes coming in ,when I opened the door I saw 2 people outside they were ups people I saw the girl throw the package on my porch then the guy did the same thing ,I thought they were done so I closed the door seconds later I herd a boom and a crash ,at that time I was putting my dog down on the couch ,and when I opened the door there was another box so I took them all inside when I looked down I saw my glass Christmas birdhouse smashed into pieces glass everywhere ,oh I was pissed ,then in the morning I found my lighted snowman hand painted on my grass destroyed ,so I contacted ups they pretty much told me there was nothing they can do ,a few days later I got a call from the supervisor in bend Oregon he pretty much told me the insurance company will call me ,well a few weeks later I called them never heard a word ,1 hr later 3 different rude a^& people to tell me they cant pay because I didn't keep the boxes or broken items ,well if they wanted me to do that why didn't the supervisor tell me this ,then they told me they cant pay for the stuff on my porch because it was in the way of the delivery ,really it was in the rocks just because they are so slammed with delivery,over worked that's not my fault ,so im letting everyone know even thou u have insurance on these items they wont pay ,the company I bought from paid a little but nothing to cover 195.00 thy paid 30.00 so im out this money ,I wont stop because this was ups that broke my stuff I saw the drop my package and they are the worse
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Damaged or defective.
Monetary Loss: $165.
Preferred solution: Full refund.
UPS Pros: Frustrating.
UPS Cons: Cannot trust drivers to deliver packages.