Got an email from UPS today telling me a package is beiing delivered and required a signature. But there is no option to allow me to sign online.
No surprise, I got the delivery note at my door telling me UPS attempted delivery at 5:45pm. Dah I have to work. Cant get home until 7 pm. Called their 800 number and tried to save their driver another unnecessary trip.
I will not be home before 7pm. I requested the package be held at a local UPS station so I can just go there tomorrow to pick it up. Their employees recited the same party lines that the shipper put a restriction that wont allow the package to be held. Asked what time their driver will be delivering.
They give a time of 9 am to 7pm. So they are essentially telling me to take a day off to wait for this package? Such morons.
Why should I even bother to call? Have their driver make another unnecessary trip!
Reason of review: Problem with delivery.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.