Diversity of Products or Services
Product or Service Quality

I was supposed to sell my condo today, but can't because UPS completely lost notarized documents and my check. I had a guaranteed delivery for yesterday morning.

Not only did it not arrive, it was completely lost and still hasn't been found. Now it is going to cost me about $700 more to push the closing to next week. I also found out that the tracking on-line is not actually where your packages are, but rather where they should be. My packaged was lost in Philadelphia, but had a subsequent arrival in East Boston and departure from there to their Somerville office and out for delivery.

Actual last package scan was in PA then it vanished. What an awful operation they run. It was really really nice of them to pay my $25 stop loss fee and that's it.

That was my last shipment with them ever.

Company wrote 0 public responses to the review from Sep 19, 2014.
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