I should have known better then to ship using UPS. I had worked briefly for UPS and watched as a driver threw everything off his truck down an embankment in the snow breaking things and laughing so that he could arrange it on the truck for what he considered better delivery.
I recently shipped packages that arrived smashed and the contents of some packages smashed as well. Some of the boxes seemed intentionally damaged. As well when I packed some boxes as recommended by UPS at the store the weight of some boxes was beyond the recommended weight of the box. I was informed that UPS would not insure the packages only after they were excepted and processed.
Also I had requested the packages ship the following day. UPS screwed that up as well and I was charged a re-processing fee to correct their mistake. I will never use ups again.