Paid rush charges to have a part delivered by Friday, for something I needed to fix over the weekend. Friday came and the package was never delivered.
Driver wrote that the recipient placed a hold on the package. I guess he or she wanted to go home instead of delivering it. Called customer service. They told me that they were closed for the weekend and no way of contacting the driver, which I know is a lie.
Bottom line: I'm screwed.
If you need something delivered on time, do not use UPS. I will never use them again if I can help it.