I have never had as bad of an experience as I have with UPS. I have never nor will I ever use them in my personal business.
I hate that companies use them as a delivery service and will not order from anyone who chooses to ship with them. They never make the "delivery attempts" that are indicated on their system. I have frequently failed to receive any "notices" and have made to make long treks out to warehouses to retrieve my packages. Just recently, I was made to wait 45+ minutes outside of a warehouse in Queens, NY while a lazy employee "looked" for my package.
When I called the main #, they told me that the system said I had already received my package. What?! When the guy finally did come, he said "it's your fault you weren't home." The arrogance! Then the same lazy employee said "use FedEx next time then." You can be assured I will.
Never use this company! It is the WORST!!
Monetary Loss: $150.