Delivered damaged box, full of holes. Item inside damaged and parts missing.
Called asking to be put through to the local depot, was refused, asked why - said it was not their policy. Gave tracking number and complaint. They said they would send someone out tomorrow, I told them what time after (11am). No they said they could not book a time and they needed my phone number, I gave my e-mail address, no they could not do it by e-mail and refused to continue.
Are we in the 21st century or not?
They seem to be NOT. Do not use this company they are terrible.
Product or Service Mentioned: Ups Customer Care.
Reason of review: Damaged or defective.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.