Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
0 comments

Delivered damaged box, full of holes. Item inside damaged and parts missing.

Called asking to be put through to the local depot, was refused, asked why - said it was not their policy. Gave tracking number and complaint. They said they would send someone out tomorrow, I told them what time after (11am). No they said they could not book a time and they needed my phone number, I gave my e-mail address, no they could not do it by e-mail and refused to continue.

Are we in the 21st century or not?

They seem to be NOT. Do not use this company they are terrible.

Reason of review: Damaged or defective.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

You May Also Like