I am extremely disappointed with UPS service. A package was shipped to me from Carson City, NV, back on March 12, 2013, and till today (March 26, 2013) its not delivered.
The package was first sent to Windsor for clearance and then they sent to Richmond. They do not have any reasoning of such delay no compensation what so ever. Even today, they say the package will not be delivered and may be tomorrow. Shame on such incompetency from UPS!!!
I will never do business with them again. I used USPS before, even they are far better and faster than UPS.