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I waited all day up to 2:15pm to sign for a package. I hear what sounds like a truck and look out a window to see a UPS truck driving away. I note that there is an attempted delivery notice first attempt on my front door. I proceeded to jump in my truck and found the UPS truck a couple of blocks away. I confronted the driver with the notice and said that he did not ring the doorbell. The driver went completely belligerant and said that I called him a liar which I did not. He refused to release the package to me and hastily drove off. Subsequent communication with UPS customer service has me driving 20 miles to pick up my package at 8pm this evening.

Related: UPS - They lie to cover up late deliveries

Oh....am I one pissed customer.

Will try to avoid using UPS at all costs. Even if it costs me more.

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 public responses to the review from Sep 05, 2012.

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Anonymous
#542153

I am in the exact same position, except I didn't even get a delivery notice in the mailbox. The tracking says "The receiver requested that UPS delay this delivery".

Yeah, right. I paid $80 to get this package today (friday), took a day off.

And now I have to drive 20 miles at 8pm to get my package. Or wait until monday, when I would probably "request another delay" just for fun !

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