Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

Had an item that showed as delivered to my back door when tracking it. Made special plans for this item since i knew it was delivered.

Got home and no where to be found, called customer service and what do you know it was delivered to the wrong address in the wrong city. I was told they are trying to find out where the driver delivered it. Didn't you just tell me it was delivered to the wrong address in a different city?

How can you be in the logistics business and not even look at the address on the package before youdrop it off, mind you it was a very big package and weighed 140 lbs. I think i would look at it before I had to move this heavy thing off the truck

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

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