I often order from a few select companies that ship merchandise via UPS. I live in a rural area and have never had a problem in the past with them delvering packages to my front steps / front porch someone is not home.
On Friday I receive a call from a neighbor that we have many issues with that I had a package delivered to their house. First off I was not pleased about this as I had given no authorization for UPS to deliver anywhere but my address. Since its a company I order from frequently - the address on the shipping label was correct. I have gotten two different stories from the neighbors - one is they weren't home when the package was left at their address....the second story was that the UPS truck made no effort to even make a delivery to my house.
I consider myself lucky to even get my package back from these neighbors. While I do not wish to get anyone in trouble - I also do not wish to have my packages delivered wherever the driver feels like it.
There needs to be accountability.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $172.