I found today a UPS info notice saying that my parcels are in my garage.
I phoned to UPS to complain because the driver decided to open my garage to leave the parcels there (Intrusion).So I discovered that he actually left my parcel to a neighbour and that has been the neighbour to decide to open my garage; the driver agreed because he wrote the UPS infonotice.
I complained that this is madness and they replied that this is standard policy!!!
So if you are not at home they leave your stuff with somebody they do not know.When I asked to have the name of the driver and of the neighbour, I have been told that they cannot release these information.