Not resolved
Customer service
Turnaround Time

I have been trying to get my bed and mattress delivered for over a week now. My apartment building has no buzzer so I made sure the 'driver directions' on UPS my choice were to leave them in the mailroom and when they didn't do that I signed all the info notices and they still wouldn't leave the package.

I called Customer Service who said I'd be called before the deliveries: this didn't happen.

The upside of this is that I have had no bed for two weeks and UPS has been entirely unhelpful in getting it to me. Will not use them again.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Your delivery, Seeming inefficiency of ups operations.

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