I have been trying to get my bed and mattress delivered for over a week now. My apartment building has no buzzer so I made sure the 'driver directions' on UPS my choice were to leave them in the mailroom and when they didn't do that I signed all the info notices and they still wouldn't leave the package.
I called Customer Service who said I'd be called before the deliveries: this didn't happen.
The upside of this is that I have had no bed for two weeks and UPS has been entirely unhelpful in getting it to me. Will not use them again.
Reviewer is in unhappy mood. inkblot101 stated that there is a room for improvement of your delivery and seeming inefficiency of ups operations. Please immediately contact the author of this review to discuss problem with delivery of ups delivery service. Ups needs to have the product delivered according to poster's claims.