Not resolved
Diversity of Products or Services
Product or Service Quality
Turnaround Time

I was expecting my package with my new phone. Its been a week before T-mobile sent my phone out.

When they finally sent it, it was shipped through UPS next day delivery. The day my package was suppose to come 10/28/14 the delivery person marked it as attempt delivery (as if they knock on my door) meanwhile somebody was home all day.

They claim they tried again today 10/29/14 @ 2:26pm but I didn't hear a knock nor did they leave a notice on the door. When I called the rude a** agent told me to pick it up.

Reason of review: Problem with delivery.

Monetary Loss: $550.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Oct 29, 2014.
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