UPS Singapore are the worse courier company to deal with.I will make sure I never used this company again.
Their customer services are even worse to deal with. I spoke to this lady name Anh Pham who was suppose to be the supervisor. I found her to be very aggressive and not wanting to resolve the issue. She basically blamed the issue on me and if I wanted to see my package I had no option to receive it the Monday morning (3rd July).
Unfortunately it didn't arrive after waiting till 1pm. So I rang the hotline again and the customer service person advised me to ring another hotline number. After ringing the second number I spoke to another lady and she advised me the delivery is scheduled for today but will be at 2pm.
I have waited to 2pm and it has not been delivered.My only option is to ring back the customer hotline to find out the delivery which is very frustrating.
Review about: Ups Standard Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $200.
Preferred solution: i want my package.
I didn't like: Delivering, In ability to communicate effectively, No accountability, Service, Dealing with issues.