It is frustrating enough to sit at home from 9 to 7 just waiting for the delivery guy to arrive, however, when the delivery guy arrives, he rang the bell and instructed me to come down to get my item.I live on the 5th floor and had to walk downstairs.
When I got down, he was gone and left a UPS notice instead. I call for a redelivery and this time I got a call back from the customer service saying that the delivery guy would be there in 5 minutes and will have to wait for him downstairs.
I went downstairs again to wait for 30 minutes but the delivery guy did not show up.This experience totally ruin my day.
Review about: Ups Delivery Service.