Not resolved

It is frustrating enough to sit at home from 9 to 7 just waiting for the delivery guy to arrive, however, when the delivery guy arrives, he rang the bell and instructed me to come down to get my item. I live on the 5th floor and had to walk downstairs.

When I got down, he was gone and left a UPS notice instead. I call for a redelivery and this time I got a call back from the customer service saying that the delivery guy would be there in 5 minutes and will have to wait for him downstairs.

I went downstairs again to wait for 30 minutes but the delivery guy did not show up. This experience totally ruin my day.

Product or Service Mentioned: Ups Delivery Service.

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