You would think that with all the bad PR that UPS has received recently in the media, that they would try to improve their image by extending the delivery hours to catch up.A 2 day delivery mailed on Monday was delayed to Friday because of the new year holiday.
It never got delivered, and tracking has no information.
So, you would think that they should try to deliver on Saturday, but since it isn't marked for or extra payment made, it may wait until Monday.
As I said, BAD way to run a business in a customer service oriented age.
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