Not resolved

On 6/15 I received an info notice that stated 1st attempt..when driver didn't alert me he was here, i was home. On 6/16 I noticed by tracking driver put 2nd attempt that he couldn't reach me when I was home once again.

I called ups and told them to hold for me to pick up. I picked up on Thursday 6/18 and ups noted as if they delivered it when they wouldn't and didn't.

I've left several messages for Customer Concern to call me regarding my complaint since 6/16 but have yet to hear from them. I believe this a horrible way for a company to run and don't think these driver should get away with this kind of behavior.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jun 22, 2015.
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