Not resolved
Customer service

You lost a wedding gift, days before the bride/groom were set to travel.


No help from the agents i spoke with on the phone either. No sympathy, cocky attitude, and "nothing" can be done. Please, if i go through the trouble to verify a mailing address, send it to that location. What is the use? Did the driver just bring it to the wrong place where someone could keep it as their own?

You lost a very expensive item, and i'm extremely dissatisfied. Will not be shipping UPS again, i'll stick with other more reliable ways to send anything.

Reason of review: Poor customer service.

Monetary Loss: $75.

Preferred solution: Let the company propose a solution.

I didn't like: Delivery, Customer service agents, Poor customer service.

Company wrote 0 public responses to the review from Dec 03, 2014.
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