Not resolved

This is the second time UPS has delivered an expensive package to the wrong address. The last time was a $3500 guitar.

I spent 1 1/2 hours on the phone trying to track it down. The driver seems to have realized his mistake and picked up the package and brought it my house. The customer service rep offered me no compensation for the stress or time spent calling their customer service line. Don't these guy have GPS, or do they just not care.

This is the last time I will use UPS if I have a choice. I'll pay the extra cost and go with FedEx.

Reason of review: Problem with delivery.

  • Delivered To Wrong Address
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