Paid for 10 AM next day delivery via UPS. Address I gave was incorrect so not delivered properly - my fault.
Supplied correct address next day, UPS then took 15 days to redeliver the envelope. The UPS agent told me 4 times that it was going to go out next day - but never did. Then said they lost it, apparently it was found someplace.
No apologies, no refund, nothing - and no way to complain on their website.
They dont want to hear from you nor do they seem to care. FED-EX next time - maybe they give better customer service - will have to see.
Product or Service Mentioned: Ups Delivery Service.