I ordered an expensive software package from the US to be delivered to an address in Australia.
UPS in Sydney then put an incorrect sticker on it to send it to a town over 150km away.
I checked the tracking and found this out - phoned UPS and immediately they inferred why can I not go and fetch it at the Post Office it was delivered to (150km from where it was supposed to be delivered). In hindsight it would have been easier to travel the 300 km to fetch the parcel as now after 8 days since I called them and informed them of this issue - they are still trying to find where the parcel is and I am still getting the run around.
I am exceptionally angry as this software is needed for my business and I am not facing a delay of over 10 days to implement it - that is if I get it this week. This has real cost implications to me of which I have to cover.
I will definitely consider using another shipping agent in the future.