Ordered two new cell phones from BestBuy on Nov. 28 and they got shipped through UPS on Nov.
29. The package arrived in Salt lake city facility on Dec. 5. But 5 days passed, UPS hasn't delivery the package to my address yet.
Called customer service more than three times. Each time the agent I talked with promised that my package would be delivered that day, but it never happened. I told them that since the package was in Salt lake facilities and they won' delivery, please let me to go there to pick it up. However, they won't allow me to pick it up either.
I am waiting and waiting and waiting for my package arrive. Today, I still have no package. The new cell phone company called me to cancel my service. But I cannot activate my new cell phone service without my new cell phones!
I am very frustrated with UPS. Very, very and very frustrated.
Product or Service Mentioned: Ups Delivery Service.