Not resolved

I have a package ordered on 30 Nov, 2016. The company used UPS.

They shipped it on the 1st of December. I checked the UPS website and received the message that the order was delayed at the Hub with no explanation as to why. So, I called UPS. The call center employee was about as rude as I've ever experience.

Tried to tell me it was delayed because of weather - a beautiful day, not a cloud in the sky. Plus, their website said that no reimbursements during 30 November - 2 December. It is now 5 December. Bottom line, they said if I had a complaint I should call the vendor.

I am calling the vendor to recommend they stop using UPS.

I will never, never use their service - no matter what. They deserve to lose their business to someone else.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 05, 2016.
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