I have a package ordered on 30 Nov, 2016. The company used UPS.
They shipped it on the 1st of December. I checked the UPS website and received the message that the order was delayed at the Hub with no explanation as to why. So, I called UPS. The call center employee was about as rude as I've ever experience.
Tried to tell me it was delayed because of weather - a beautiful day, not a cloud in the sky. Plus, their website said that no reimbursements during 30 November - 2 December. It is now 5 December. Bottom line, they said if I had a complaint I should call the vendor.
I am calling the vendor to recommend they stop using UPS.
I will never, never use their service - no matter what. They deserve to lose their business to someone else.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Poor customer service.