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Sent electronic system covered in bubble wrap and it was received completely destroyed. The frame was completely bent and there were broken pieces everywhere.

The package arrived opened too. Looks like someone took a sledge hammer and beat the *** out of it. UPS denied any compensation based on insufficient packaging because it wasn't exactly "2 inches." I talked to the owner and he didn't help out. Didn't apologize or take any responsibility.

Didn't care at all about his shipment problems. I will never use UPS again and tell everyone else the same thing.

Terrible *** service.. do not go here!!!!

Monetary Loss: $150.

Company wrote 0 public responses to the review from Jan 10, 2014.
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Surprise, New York, United States #774695

If YOU packed it, it's YOUR responsibility to pack properly. If you don't care enough to provide protection for your garbage, who is to blame when it turns up broken?

UPS is not a moving company, one person does not hand a package to another person.

google--"inside ups video"-- get it now?

Your poorly packed junk was in a logjam in front of someone else's junk, boom goes the electronics.

You learned a valuable lesson, cricket, pack better.

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