Customs Fee should be paid beforehand, it is absolutely ridiculous that the recipient has to pay anything at all. I assume that you don't give your child a toy for his present and you expect your child to pay up 30 dollars upfront or his present expects to be sent back to where it came from.
Seriously unethical business practice, I was sending my package as a gift as well. I offered to pay everything upfront and they said "there's nothing we can do about it and it's up to what happens at the border. Absolutely disgusting, I don't get this kind of B.S.
with Canada Post. Never again UPS, never again.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Unethical Business Practice.
Preferred solution: Let the company propose a solution.