Contact UPS Customer Service
UPS Phone Numbers and Emails
Toll-Free Number:
-
(800) 742-5877
Customer Service:
-
(800) 443-6379Freight - Air Freight
-
(800) 333-7400Freight - Less than truckload
-
(800) 350-8440Freight - Ocean Freight
UPS Emails:
Contact Information
UPS Website:
UPS Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
12380 Morris Rd,
Alpharetta, GA 30005
24 Rue du Trait-d'Union,
Tremblay-en-France, IdF 93290, FR
Gorlitzer Strasse 1,
Neuss, NW 41460, DE
Mailing Address:
Attention: Data Protection Officer
Ave Ariane 5
Brussels, B-1200 Belgium
Summary of UPS Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UPS?
Shipping and Delivery Question:
- “Tracking package”
- “Received a notice that a package cant be delivered”
- “Delivery”
Request for Information Question:
- “About my package”
- “Package assistance”
- “Ask about pick up”
Employment Question:
- “Because the orientation lady told me that they don't take union dues out from people who are hired as a temp but they lied they do take money out and I would like to have that money back”
- “Payroll”
- “For a job”
Product/ Service Question:
- “Key doesn't work”
- “Damaged package and item”
- “Damaged product”
Return/ Replace Question:
- “Change adress”
- “Trying to complete a return”
- “To get pick up return address changed”
Staff Question:
- “Horrible service”
- “The UPS Driver took my package in error. I called customer service several times I was hung up on and placed on hold with no assistance. I still have not found my package and UPS still have not Tried to help me with my issue.”
- “MISSING PACKAGE HORRIBLE CUSTOMER SERVICE”
Account Question:
- “Account opening”
- “Account”
- “Open a new account”
Payments and Charges Question:
- “Trackmydirectdepositcard”
- “Overcharge for shipping”
- Unauthorized signature on check I never received
Website/ Application Question:
- “Web site not working”
- “Application status”
- “Excellent customer servive by sean at elm grove wisc. Ups site!!!!!”
Activation/ Cancellation Question:
- “Cancel an order being shipped”
- “Canceled a shipman”
- “Cancel delivery on the product”
Refund Question:
- “Refunded item not picked up”
- “Refund”
- “Make sure my re-refund is on way”
Cards Question:
- “Trying to pick up a package that would not drop off unless I was home. I lost the card that was left with number on it. The North Logan store is now closed with a sign telling you to go to the next neatest location but does not say where they are.”
- “Expectidite card.com”
- “Trying to locate my debt card”
Other Question:
- “Missing package”
- “Lost family heirloom”
- “Package delay”
About
, , , ,
United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.
UPS is ranked 167 out of 1052 in Transportation and Logistics category
Canada, Worldwide, USA, Asia, UK, Europe
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