Contact UPS Customer Service
UPS Phone Numbers and Emails
Toll-Free Number:
- (800) 742-5877
Customer Service:
-
(800) 782-7892
For international shipping
-
(800) 443-6379
Freight - Air Freight
-
(800) 333-7400
Freight - Less than truckload
UPS Contact Information
UPS Website:
UPS Online Chat:
Corporate Office Address:
Other Info (opening hours):
Other Location:
12380 Morris Rd,
Alpharetta, GA 30005
24 Rue du Trait-d'Union,
Tremblay-en-France, IdF 93290, FR
Gorlitzer Strasse 1,
Neuss, NW 41460, DE
De Schakel 14, Eindhoven,
North Brabant 5651 GH, NL
Niittytie 23, Vantaa,
Southern Finland 01510, FI
31 Alps Ave, Singapore,
Singapore 498784, SG
Mailing Address:
Attention: Data Protection Officer
Ave Ariane 5
Brussels, B-1200 Belgium
Summary of UPS Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UPS Customer Service?
Shipping and Delivery Question:
- “Package delivered to wrong address”
- “Undeliverable notice”
- “Never received package”
Request for Information Question:
- “Check my package”
- “To find out where my package is”
- “Checking up on a package that was shipped out”
Employment Question:
- “Payroll”
- “Need orientation time”
- “Schedule orientation appointment”
Product/ Service Question:
- “To start working”
- “Work related”
- “Fake Email”
Return/ Replace Question:
- “Change adress”
- “Products were returned”
- “Return to sender”
Website/ Application Question:
- “Can't finalize application”
- “Filled out application but”
- “Online application”
Account Question:
- “Trying to login in my upsers account”
- “Info re my account”
- “Missed a phone interview and don't no my passwords”
Staff Question:
- “Customer service”
- “Staff”
- “Denied services”
Payments and Charges Question:
- “Direct deposit”
- “Unauthorized charge to my credit card”
- “Payment due”
Cards Question:
- “Expectidite card.com”
- “Trying to locate my debt card”
- “Wheres my card”
Activation/ Cancellation Question:
- “To cancel sending”
- “Canceled a shipman”
- “Cancel a pick up”
Other Question:
- “Package missing”
- “Package late”
- “Track package”
About
Delivery Service, Customer Care, Vehicle Driver
Account, Website
Pros: Tracking tool, Tracking our packages, Respectful but useless customer service staff, Its just this order i am very upset with ups about, Dint take any effort to redeliver
Cons: Poor customer service, Delivery, Unethical business practices, Customer service agent, Incompetent delivery driver
, , , ,
United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.
UPS is ranked 197 out of 1468 in Transportation and Logistics category
Canada, Worldwide, USA, Asia, UK, Europe
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