UPS Contact Information

Toll-Free Number:

  • (800) 742-5877

Customer Service:

  • (800) 782-7892 For international shipping
  • (800) 833-0056 TTY/TDD Access for Hearing Impaired
  • (800) 742-5877

Freight:

  • (800) 443-6379 Air Freight
  • (800) 333-7400 Less than truckload
  • (800) 350-8440 Ocean Freight
  • (888) 682-4652 Truckload

Trade Management:

  • (800) 742-5727 UPS Supply Chain Solutions
  • (404) 828-6000
  • (800) 742-5877

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States

Social Networks:

Summary of UPS Customer Service Calls

36 TOTAL CALLS
81% SUCCESSFUL CONNECTIONS
05:30 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact UPS to Ask about:

Shipping and Delivery:

  • “It's been a month and nice of us haven't got paid.”
  • “Tracking”

Return/ Replace:

  • “Help with returning a package”

Other:

  • “Jb”
  • “Lost”
  • “Complain your driver in NYC”

UPS Rating Stats

1.5 out of 5 stars
based on 1611 reviews
See all 5387 reviews reviews

Rating stats

  1. 1137 reviews
  2. 297 reviews
  3. 115 reviews
  4. 33 reviews
  5. 28 reviews

Rating trend

About UPS

Top 5 UPS Products

Account, Website

Top 5 Likes about UPS

Tracking tool, Tracking our packages, Its just this order i am very upset with ups about, Dint take any effort to redeliver, Transport time

Top 5 Dislikes about UPS

Poor customer service, Delivery, Unethical business practices, Customer service agent, Incompetent delivery driver

Top 5 Related Companies

Ups Store, Mail Boxes Etc, UPS Express Critical, UPICO, BT Properties

Summary

United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.

UPS reviews and complaints

UPS is ranked 128 out of 1498 in Transportation and Logistics category

Area Served

Canada, Worldwide, USA, Asia, UK, Europe

Payment Methods

American ExpressMasterCardVISAPayPal

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UPS Stats

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Number of Calls

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