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Summary of UPS Customer Service Calls

29 TOTAL CALLS
76% SUCCESSFUL CONNECTIONS
04:57 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact UPS to Ask about:

Return/ Replace:

  • “Help with returning a package”

Shipping and Delivery:

  • “Tracking”

Other:

  • “Track”
  • “To track my package”

About UPS

Top 5 UPS Products

Account, Website

Top 5 Likes about UPS

Tracking, Tracking our packages, Its just this order i am very upset with ups about, Transport time, Seem like a good service for the most part

Top 5 Dislikes about UPS

Customer service, Delivery, Unethical business practices, Customer service agents, Incompetent delivery driver

Top 5 Related Companies

UPS Store, UPS Express Critical, UPICO, BT Properties, Mail Boxes Etc

Summary

United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.

UPS reviews and complaints

UPS is ranked 189 out of 1864 in Transportation and Logistics category

Area Served

Canada, Worldwide, USA, Asia, UK

Payment Methods

American ExpressMasterCardVISAPayPal

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UPS Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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