Contact UPS Customer Service
UPS Phone Numbers and Emails
Toll-Free Number:
-
(800) 742-5877
Customer Service:
-
(800) 443-6379Freight - Air Freight
-
(800) 333-7400Freight - Less than truckload
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(800) 350-8440Freight - Ocean Freight
UPS Emails:
Contact Information
UPS Website:
UPS Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
12380 Morris Rd,
Alpharetta, GA 30005
24 Rue du Trait-d'Union,
Tremblay-en-France, IdF 93290, FR
Gorlitzer Strasse 1,
Neuss, NW 41460, DE
Mailing Address:
Attention: Data Protection Officer
Ave Ariane 5
Brussels, B-1200 Belgium
How Good is UPS's Customer Service?
Never could talk to a person. I was notified there was a package for me but had a incomplete address.Just in .case; Florence Roysdon. 233 N Cielo. Willcox Az 85643
It's impossible to get a person on the phone. Even your complaint process didn't work. It kicked me off, just like the ups customer service number does. UPS drivers are the worst. They come to work to get a paycheck, but don't care about delivering my packages properly.
It was favorable
I’m still pissed. Have not received my merchandise,
Told to contact the local postal service for follow up
No experience. No one to speak to
After I finally got ahold of them they were here in 2 hours
Summary of UPS Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UPS?
Shipping and Delivery Question:
- “Package”
- “Missing package”
- “Track package”
Request for Information Question:
- “Looking for a package that was delivered”
- “To checking on my package”
- “I'm received a lot message from you about a package”
Return/ Replace Question:
- “Change address”
- “When are they picking up Amazon return package”
- “I need to discuss my return”
Product/ Service Question:
- “Broken box at drop site”
- “Internet shipment”
- “Pay brokerage COD”
Employment Question:
- “I need copy's of my pay stubs”
- “I need a job”
- “Employment Opportunity Class A Driver”
Payments and Charges Question:
- “Billing”
- “Wrong charges”
- “Fraudulent request”
Staff Question:
- “Horrible awful service commercial client”
- “Customer service”
- “To speak with a customer service rep”
Account Question:
- “Can't log to my account”
- “Open a new account”
- “Hoping they just forgot a box with our earlier delivery”
Activation/ Cancellation Question:
- “Package was cancelled and they claim I refused the package and I didnt”
- “Cancel the order”
- “Canceling a pick up”
Website/ Application Question:
- “Website not w”
- “Follow up my application”
- “Trying to figure out where my package is. The guy was just on my street and then all of a sudden turns off of it and goes the opposite”
Cards Question:
- “My package is on hold received an email saying to fill out a form with my credit card data why?”
- “Only have an American Express card”
- “Received a text from UPS wanting my credit card number never had that before”
Refund Question:
- “Refund”
- “Never end received refund”
- “Refunded item not picked up”
Other Question:
- “Pacakage lost”
- “Waiting for ups pick up”
- “Your driver is harassing and taking from us”
About
, , , ,
United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.
UPS is ranked 160 out of 1025 in Transportation and Logistics category
Canada, Worldwide, USA, Asia, UK, Europe
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