Contact UPS Customer Service
UPS Phone Numbers and Emails
Toll-Free Number:
-
(800) 742-5877
Customer Service:
-
(800) 443-6379Freight - Air Freight
-
(800) 333-7400Freight - Less Than Truckload
-
(800) 350-8440Freight - Ocean Freight
UPS Emails:
Contact Information
UPS Website:
UPS Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (EST):
Sunday - Saturday: 6:00am - 1:00am (EST)
Technical Support Hours (EST):
Monday - Friday: 7:30am - 9:00pm
Saturday - Sunday: 9:00am - 8:00pm
Mailing Address:
Attn: Data Protection Officer
Ave Ariane 5
Brussels, B-1200 Belgium
Other Location:
UPS Supply Chain Solutions
12380 Morris Rd.
Alpharetta, GA 30005
United States
How Good is UPS's Customer Service?
Summary of UPS Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UPS?
Shipping and Delivery Question:
- “Missed delivery”
- “Package late”
- “Shipping”
Request for Information Question:
- “Need help on understanding what's going on with the package”
- “Find out about paying tariffs”
- “Reschedule Delivery”
Return/ Replace Question:
- “Ups is changing addres label to wrong addresses”
- “Change address for pkg out for delivery”
- “Change address”
Product/ Service Question:
- “A iPS truck damaged my car”
- “UPS truck pulled down my power line causing much damage to house”
- “Damaged packages”
Employment Question:
- “See my W-2 forms”
- “Payroll”
- “Seeking employment”
Payments and Charges Question:
- “Billing”
- “Problem with ditect deposit”
- “I keep getting charged for a service I don't have”
Staff Question:
- “Computer services computer service”
- “Great Service thanks for your help”
- “Complaint on store manager how customer support from this store”
Account Question:
- “Trouble logging in”
- “Trying to login in my upsers account”
- “Account issues”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel delivery on the product”
- “Cancel collection”
Website/ Application Question:
- “Trouble with my choice website”
- “Application status”
- “I filled out a application wanting to know how do I find out if I'm hired are not”
Cards Question:
- “What is a ip pin number, an agi pin number?”
- “Trying to see were my card is”
- “My package is on hold received an email saying to fill out a form with my credit card data why?”
Refund Question:
- “Stays of refund on lost items”
- “Make sure my re-refund is on way”
- “Refund”
Other Question:
- “Help needed for pickup”
- “To make sure driver has right address”
- “Keep saying I moved”
About
, , , ,
United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.
UPS is ranked 168 out of 1128 in Transportation and Logistics category
Canada, Worldwide, USA, Asia, UK, Europe
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