Contact UPS Customer Service
UPS Phone Numbers and Emails
(800) 443-6379Freight - Air Freight
(800) 333-7400Freight - Less than truckload
(800) 350-8440Freight - Ocean Freight
(888) 682-4652Freight- Truckload
(800) 782-7892International Shipping
(800) 833-0056TTY/TDD Access for Hearing Impaired
(800) 742-5727UPS Supply Chain Solutions
(800) 811-1648For domestic billing support
(866) 493-7140For import billing support
(888) 912-9055Toll Free
(404) 828-7123Press Inquiries
UPS Help Center:
Corporate Office Address:
Other Info (opening hours):
12380 Morris Rd,
Alpharetta, GA 30005
24 Rue du Trait-d'Union,
Tremblay-en-France, IdF 93290, FR
Gorlitzer Strasse 1,
Neuss, NW 41460, DE
Attention: Data Protection Officer
Ave Ariane 5
Brussels, B-1200 Belgium
How to Contact UPS Customer Service?
Most Popular Number:
|Total calls: 4 304||Issues resolved: 103||Last call: Jan 31, 2023|
How to Reach UPS Customer Service?
The largest delivery company in the world has well-established customer support processes. You can contact the UPS customer service team using a virtual assistant, online chat, email, or local phone number. UPS has several lines for different customer requests. To initiate a UPS customer service chat via email, log in to their official website, go to the Support page, and choose the subject for your inquiry. If you need to track your package, you will be asked to fill out the form with details of your delivery. You can also browse the nearest UPS office location to get your packages.
There are UPS customer service phone numbers and email addresses for PR, corporate, and investing-related discussions. You can find them on the Contact Us page of the website.
How to Use UPS Customer Service Chat?
You can write any questions to the company representative via UPS customer service chat. You can also visit the Shopify Help & Support Center with Frequently Asked Questions and useful tips. It includes information about package tracking, shipping, payments, technical issues, as well as Shopify customer service phone numbers. The UPS official website is available in many different languages. The language is chosen automatically, depending on your current location.
How to Speak to UPS Customer Service?
There are different UPS customer service phone numbers provided on the website depending on the request. The UPS customer service number is 1-800-742-5877 (available from Sunday to Saturday during normal work hours, 6:00 a.m. to 1:00 a.m. EST). The number for international shipping requests is 1-800-782-7892 (available 24/7). For technical support, you may call Shopify customer service at 1-877-289-6418. The line is available on weekdays from 7:30 a.m. to 9 p.m. EST and from 9 a.m. to 8 p.m. EST on weekends.
Summary of UPS Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UPS?
Shipping and Delivery Question:
- “Tracking package”
- “Received a notice that a package cant be delivered”
Request for Information Question:
- “About my package”
- “Package assistance”
- “Ask about pick up”
- “For a job”
Product/ Service Question:
- “Key doesn't work”
- “Damaged package and item”
- “Damaged product”
Return/ Replace Question:
- “Change adress”
- “Trying to complete a return”
- “MISSING PACKAGE HORRIBLE CUSTOMER SERVICE”
- “Account opening”
- “Open a new account”
Payments and Charges Question:
- “Overcharge for shipping”
Website/ Application Question:
- “Web site not working”
- “Application status”
- “Excellent customer servive by sean at elm grove wisc. Ups site!!!!!”
Activation/ Cancellation Question:
- “Cancel an order being shipped”
- “Canceled a shipman”
- “Cancel delivery on the product”
- “Refunded item not picked up”
- “Make sure my re-refund is on way”
- “Trying to pick up a package that would not drop off unless I was home. I lost the card that was left with number on it. The North Logan store is now closed with a sign telling you to go to the next neatest location but does not say where they are.”
- “Expectidite card.com”
- “Trying to locate my debt card”
- “Missing package”
- “Package delay”
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United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.
UPS is ranked 167 out of 1052 in Transportation and Logistics category
Canada, Worldwide, USA, Asia, UK, Europe
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