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Summary of Ups Customer Service Calls

30 TOTAL CALLS
77% SUCCESSFUL CONNECTIONS
05:01 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Ups to Ask about:

Return/ Replace:

  • “Help with returning a package”

Shipping and Delivery:

  • “Tracking”

Other:

  • “Track”
  • “To track my package”

Ups Rating Stats

1.5 out of 5 stars
based on 1547 reviews
See all 5271 reviews

Rating stats

  1. 1094 reviews
  2. 283 reviews
  3. 108 reviews
  4. 32 reviews
  5. 30 reviews

About Ups

Top 5 Ups Products

Account, Website

Top 5 Likes about Ups

Tracking, Tracking our packages, Its just this order i am very upset with ups about, Transport time, Store location

Top 5 Dislikes about Ups

Customer service, Delivery, Unethical business practices, Customer service agents, Incompetent delivery driver

Top 5 Related Companies

Ups Store, Mail Boxes Etc, UPS Express Critical, UPICO, BT Properties

Summary

United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company. United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates.

Ups reviews and complaints

Ups is ranked 124 out of 1429 in Transportation and Logistics category

Area Served

Canada, Worldwide, USA, Asia, UK, Europe

Payment Methods

American ExpressMasterCardVISAPayPal

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Ups Stats

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Number of Reviews

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Number of Calls

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