Ups - Customer service
Repair part was shipped from mfg to my address for Sears to install.UPS said my address was no good.
I contacted UPS customer service 3 times verbally and sent one email explaining my address was correct. It is a town home and my unit is on the back side. Not facing the street. UPS NEVER DID find my address.
I missed THREE REPAIR APPOINTMENTS because of UPS's TOTAL LACK OF COMMUNICATION. Still don't have my part and mfg will now have to ship directly to repair company. Totally inexcusable.
There is NO CUSTOMER SERVICE AT UPS.The POST OFFICE has better service.
You May Also Like

"Driver left a sorry we missed you note even though somebody was home and never even heard a knock..."
Read more

"I was expecting 4 packages delivered by UPS today. We stayed home all day waiting for them. Daylight came and went and no packages, so I checked my..."
Read more

"Damaged package delivered to my customer.it was broken and a piece was missing.So..."
Read more

"hardly ever get a package anymore that is not busted open, sometimes small holes or big tears. received two orders this week in different towns both had huge tears on..."
Read more

"I bought the dr wellness spa in 2014 for around $3900 in the first year I had to replace the motor twice the heater 3 times the main board well..."
Read more

"Target advertised a new service - shipping to Israel - in the beginning of September. I ordered items at Target Online on 9/6/2017. Yesterday 10/3/2017 , 28 days after the..."
Read more

"I’m from the UK and bought 4 tickets to watch a Yankees game whilst we were on a once in a lifetime trip to New York. This was going to..."
Read more

"I been having blood work every 30 days to monitor some adjustments on medications. It’s been the same tests ran same panels marked. And now all of the sudden missing..."
Read more
Comments
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
Select Reason