UPS attempted delivery to my residence and a notification was left, after several attempts to contact a real person at UPS customer service, we were assured that our package would be held for pickup at the local depot.When arriving to pick up my package the next day I was told that it was sent out on a truck for delivery.
I told them that I was assured that it would be held for pickup and the ladies response was "funny, the system does say hold for pick up". After waiting around for an hour, I was told they currently can not locate my package.
So, I clarified to them that my package was lost, and their response was "it is not lost, we are just unable to locate it".WTF, seriously?
Review about: Ups Pick Up Service.