I opened up a business account with UPS. My first to pick up shipments have been nothing but a nightmare!
Two weeks in a row, they missed picking up my shipments. I spend over 8 hours in 4 days with agents and their supervisors. I finally, delivered the packages myself. I defiantly am closing my UPS account, and for sure, will not pay them any more for any pick ups!
The worst thing is that every time i called, I got nothing but confusion and chaos.
No one seems to know anything, each agent gives a completely different story. So un-organized and not only inefficient, but also ineffective.
This reviewer shared experience about problem with delivery and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Ups. The most disappointing about ups pick up service at Ups was poor customer service, delivery and customer service agent Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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