The last 5 of 8 packages have gone to the wrong address. When I call UPS all I get is an "I'm sorry".
My last package was promised for Dec. 29th as a bday gift and was tracked as being delivered to my front door, which again it was not. When I called UPS, they said it would take 8 days to start an investigation and that I would not be contacted until Jan 3 to begin this process. Too late!
I also was responsible to call the shipper to get my $30 back for the delivery not making it on time. Done with UPS.Fedex or USPS from now on.
This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Ups. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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