Product or Service Quality
Tracking Tool
Turnaround Time

I received a somewhat large package that I ordered from Home Depot, UPS delivered it on my front door step which faces a main road. The box which was to be a gift was completely torn apart and then retaped in some areas, other areas were just left with open holes.

I had to return the package to the store. Also, we have a back porch, it's obvious that if the package is left on the front porch, it's likely to be stolen. Would be nice if they delivered to back porch and in a decent condition.

This is not first time. Now I'm afraid to order anything on-line to be delivered to my home.

Reason of review: Damaged or defective.

Preferred solution: Improve your delivery service.

I didn't like: Damaged package and should deliver to back door.

  • UPS Delivery Damages
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